Hello Martin, I propose to open a ticket to R&D. Could you please reproduce the issue and send me through Rainbow: -logs of the app -time and date of the issue -screenshots of Rainbow audio/video s...
Hello Cedric, You can have a look here: https://support.openrainbow.com/hc/en-us/articles/360021735260-Installation-options-for-Rainbow-Desktop-Client-and-Rainbow-Smart-app-for-Microsoft-Teams Rega...
Hello, This is not possible yet. I am transferring your post in the feature requests. Regards
Bonjour Olivier, Sorry, it shouldn't have been released and will be removed (at least for the moment). Regards, Claire
Bonjour, Non, cela ne fait pas partie des fonctionalités de l'application Rainbow. Vous pouvez consulter le fichier ici: https://support.openrainbow.com/hc/en-us/articles/115001057424-Rainbow-Featu...
Hello, Have you followed the procedure described here: https://support.openrainbow.com/hc/en-us/articles/360018505919-How-to-Connect-and-Manage-Asterisk-PBX-to-my-Rainbow-Company- If yes, you can ...
Bonjour, Effectivement, nous avons du proceder à la mise à jour d'un certificat qui arrivait à expiration. Je vous renvoie vers l'article Service Notification suivant: https://support.openrainbow.c...
Hello, Have you looked into "calls" menu on web application? It should display the full history for a given number. If it is not the case, it might be necessary to open a case to our support tea...
Bonjour, Il y a actuellement un problème avec la version smart app pour Teams et l'argument DisableAutoUpdate. En cours de correction. Pour l'application desktop Rainbow, vous pouvez vérifier la cl...
Hello, It is a known issue under correction. It should be fixed very soon. Sorry for the inconveniance, Claire