Pre-sales UC, Collaboration & Video, since 2005. Specialized on Rainbow. BP support & customer success management.
Jean-Pascal SAIDE comentou,
Hello Richard, Your suggestion is absolutely right for large customers. This is already planned in Rainbow roadmap, we hope before the end of this year. It will be possible to search into a departm...
Jean-Pascal SAIDE comentou,
Hello Alex, When you export all your members in a CSV file, you have 2 fields that are useful: - firstLoginDate (column AB)- lastLoginDate (column AC)The "firstLoginDate" is the date you are lookin...
Jean-Pascal SAIDE comentou,
Bonjour, Dans la version actuelle vous ne pouvez pas suivre la procédure décrite dans l'article que vous évoquez. Je vous recommande de faire appel au partenaire intégrateur que vous souhaitez, et ...
Jean-Pascal SAIDE comentou,
Hello Mustafa, Today you can transfer only pure telephony calls, not P2P direct Rainbow calls. To be able to transfer a telephony call, you need first to engage a second telephony call, and then yo...
Jean-Pascal SAIDE comentou,
Bonjour Benjamin, Si on parle bien de la sonnerie des appels entrants, qui se trouve dans Paramètres / Notifications, vous pouvez l'écouter avant de la sélectionner, il faut cliquer sur le bouton p...
Jean-Pascal SAIDE comentou,
Bonjour Benjamin, Pour que Rainbow soit le programme par défaut pour les appels téléphoniques, il faut le définir au niveau Windows, en lui associant le protocole TEL. Ceci se fait via le panneau d...
Jean-Pascal SAIDE comentou,
Hello Alex, for the time being the only way to find and use non-Rainbow users phone numbers is:- Your personnal Outlook contacts if you benefit from the Rainbow plugin (Enterprise subscription only...
Jean-Pascal SAIDE comentou,
Hello Davide, which filter are you trying to find ? Is it the one below the search area ? Here in FR... filter the string searched by category (people, bubbles, text, channels, companies)
Jean-Pascal SAIDE comentou,
This topic is in the "Feature request" section, but it's not a request for a new feature of course. It's a default we are currently fixing.
Jean-Pascal SAIDE comentou,
Hello Benjamin, We have the same behavior in France, and the same expectations. I already reported the problem a few days ago, and our dev team is managing the correction soon. When corrected, the ...