Delete Company from "Roadrunner"-User (he create a own company)

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Andree LUHMANN

• 29. Januar 2024 07:54

Hello,

I have two concerns:

1) A user was too quick to install Rainbow and started his own company. Unfortunately, I can no longer invite this employee with his company email address. Can someone from ALE support delete this user/company? Our provider tried this 3 weeks ago - without success so far.

2) Can't you lock an email domain so that no new companies can be created with it?

Thank you very much

your Andree

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• Offizieller Kommentar

  

  Baptiste CANDELIER

  • 6. Februar 2024 07:06

  Hello Andree,

  don't know if all your requests have been answered but in case something has still to be done please send an email to support@openrainbow.com.

  Regards,
  Baptiste
  Rainbow Customer Care

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• 

  Andree LUHMANN

  • 30. Januar 2024 14:26

  Knock. Knock. Who 's there? :-)
  

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  Andree LUHMANN

  • 1. Februar 2024 06:29

  Thanks Nathailie K-M (FRA) for your help. 

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