mp check shows FAILED Rainbow connection (openrainbow.com) can -NOT- be established 28

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Matt MORRIS

• 26. September 2025 01:03

users cannot use the Rainbow service (hybrid with OXE) as the webRTC server cannot make it's required connection to openrainbow.com 

this has been working without error

the firewall has been checked and no dropped packets

the webRTC server is the latest version as of  a couple of weeks ago

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  Maheswaran VEERIAH

  • 1. Oktober 2025 08:04

  Hi Christopher,

  Good day to you.

  We understand that the connection between Rainbow WebRTC and the PBX was not successfully established.

  Could you please confirm whether the issue is still occurring?

  If the problem persists, kindly create a support case with Rainbow, including the necessary details, so we can investigate further and assist you accordingly.
  Thank you.

  Regards,
  Maheswaran.
  (Rainbow Support Team)

   

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