UNABLE TO INTEGRATE WITH PMS

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Pratik

• 3. Juli 2019 11:35

We run a Resort, And we are unable to integrate our OXO CONNECT to our PMS.We received a file from our vendor but it is not working. how do i know if the file what we received is right?

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  Nathalie KAYSER-MARCHAL

  • 13. August 2019 13:04

  hello,

  in order to better help you, could you please bring more explanation about this issue? 

  Is your PMS linked to Rainbow (CPaaS developments?)

  in such a case, what kind of file did you receive, having which information?

  (If not, I invite you to contact directly your OXO support.)

  Thank you for your understanding!

  Best regards,

  Nathalie

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  Pratik

  • 19. August 2019 13:23

  Hi, Thanks for the reply, Sorry for the delayed reply.

  The PMS is not linked to Rainbow.We are trying to integrate a billing software with the OXO Connect and we are unable to activate SMDR. We are not sure how to go about that. Once we get CDR or SMDR data which will transmit information to the software for billing as per use.Is there any kind of documentation for the same?

  Thank you for your support in Advance

  Thanks & Regards

  Prat

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