Rainbow Outlook 2019

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Matthias KLOTKE

• 25. Juli 2019 16:50

I have installed the business partner Rainbow incl. Outlook extension. (new server, new PC workstations) After the Outlook start the Rainbow window remains "gray". The add-in is started. This affects all PC workstations. Virus protection / firewall everything switched off once -> no success. Is not Rainbow compatible with Office 2019? That would be a thing! MfG M. Klotke

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  Claire DECHRISTE

  • 8. August 2019 13:01

  Hello Matthias,

  We would like to have a look at this problem.

  Could you please open a ticket on Rainbow support, as explained here:

  https://support.openrainbow.com/hc/en-us/articles/360001820500-How-to-Open-or-Follow-Support-Request-

  Could you attach the logs from desktop app after having reproduced the issue?

  https://support.openrainbow.com/hc/en-us/articles/115000277150-How-to-Find-My-Logs-

  Thanks.

  Best regards,

  Claire Dechristé

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  GALLOIS Roger

  • 5. Februar 2021 09:45

  Hello, it seems outlook connector doesn't work with office 2019 ... right ?

  When could you have a connector for this version ?

  Thanks a lot.

   

  Regards.

  Roger Gallois

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