Azure SSO faliure

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Hayden Barry

• 31. Januar 2020 04:18

When attempting SAML SSO set-up in Rainbow, user see's no changes within Rainbow settings.

We are following the page instructions here so would like to know if any other users have experienced this and how they corrected the issue.  please!

 

https://support.openrainbow.com/hc/de/articles/360008866099-How-to-Activate-the-Single-Sign-On-between-Azure-Active-Directory-and-my-Company-using-SAML-EN-

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  Claire DECHRISTE

  • 31. Januar 2020 14:02

  Hello,

  Could you precise what is the problem? for which company?

  Did you assign some users to Rainbow application in Azure AD?

  Best regards,

  Claire Dechristé

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  Hayden Barry

  • 4. Februar 2020 04:40
  • Bearbeitet

  Hi Claire

  I'll provide further detail on the issue.

  Lack of SSO/security tab options. Please see attached what we should see with a ‘Security’ tab when logged in with one of our accounts (which is granted with admin rights)

  File:  SSO_Option_Admin_Rainbow_User (What the admin user should see)

  File:  SSO_Option_Admin_Rainbow_User_Actual.png (what the admin user actually sees)

  Move:  Screen Recording 2020-02-03 at 4.07.26 pm (What the admin user actually sees).  Rainbow directory not connecting (see video shared of how they’ve configured it but advises Contacts still don’t sync into Rainbow)

   

  

  

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  Claire DECHRISTE

  • 5. Februar 2020 12:23

  Hello Barry,

  SSO configuration is only available for admin with an Enterprise licence.

  I do not see your video, could you please contact me through Rainbow?

  Thanks and regards,

  Claire

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