Rainbow Agent's Ringing

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Jean-Pierre ALBINET

• 10. Mai 2022 07:20

Agents are constantly receive incomming calls. Having a ringing tone in their headset is annoying.

Is it possible to have the ringing only on the PC loudspeaker only and not on the headset ?

2

• 

  Jean-Luc BOUSSEL

  • 10. Mai 2022 15:44

  Thanks you Jean-Pierre for this important point.
  We'll think to implement a solution in future release

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  AndyB

  • 10. Juni 2022 13:44

  This is so annoying.

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