Jean-Luc BOUSSEL

1. Community
2. Features suggestions
3. The change of design of Rainbow client for Business directory and Calls

HelloI'm hapy to inform you this is a new feature in the next coming release.Call log will not only stores the First name,Last Name but it will points to the complete contact card.

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• Jean-Luc BOUSSEL
• 10. Februar 2025 13:25
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1. Community
2. Help Assistance & Support
3. RB hybride OXE affichage numéro Interne à cacher

BonjourJe suppose que votre usage est un utilisateur Rainbow en mode VoIP uniquement sans autre poste que le poste physique. Son numero interne est alors le numero du REX.Pour ne pas le présenter ,...

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• Jean-Luc BOUSSEL
• 19. Dezember 2024 15:20
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1. Community
2. General discussions
3. 4059ee fast call

HelloThis use case is very specific and must treated by our support. Please create a support ticket to obtain a valid response.Sorry for the inconvenience.Best Regards 

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• Jean-Luc BOUSSEL
• 19. Dezember 2024 15:16
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1. Community
2. Features suggestions
3. Touches Programmables Rainbow dans TEAMS

BonjourRainbow a implementé depuis plusieurs versions des scenarios de supervision.Je vous conseille de vous rapprocher de votre représentant Alcatel-Lucent Enterprise pour vérifier s'ils satisfont...

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• Jean-Luc BOUSSEL
• 1. August 2024 12:19
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1. Community
2. Features suggestions
3. Account name changes from Azure AD to Rainbow

Hi ChristianTo avoid avoid missunderstandingRainbow AD/LDAP connector is synchronizing from an AD/LDAP deployed in CPE, If customer uses ADFS in Azure as recommanded by Microsoft, this is not the A...

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• Jean-Luc BOUSSEL
• 17. Juni 2024 10:16
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1. Community
2. Help Assistance & Support
3. Probleme SSO + MFA via clé usb

BonjourIl existent de nombreuse methodes de SSO/MFA, il est difficile de diagnostiquer ce type de probleme sans historique des actions menées. Il est préférable d'ouvrir un ticket par le canal de s...

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• Jean-Luc BOUSSEL
• 16. April 2024 14:36
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1. Community
2. Help Assistance & Support
3. Desktop client freeze

HelloFor such issue, you mst open a ticket with log file using th esuppoort channel.This cannot be treated without investigation.Sorry for the inconvenience.

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• Jean-Luc BOUSSEL
• 16. April 2024 14:33
• 0 Stimmen

1. Community
2. Help Assistance & Support
3. On incoming call how to call a Mac Application

Hello AlbertoBe aware that wer'e currently working exactly on your use case, enabling some REST api calls triggered on Rainbow events and customized by end user without needing to use curl. This wi...

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• Jean-Luc BOUSSEL
• 16. April 2024 14:29
• 1 Stimme

1. Community
2. Help Assistance & Support
3. On incoming call how to call a Mac Application

What is the real objective ? - open a web page in a browser - execute a rest GET call - other...

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• Jean-Luc BOUSSEL
• 12. April 2024 15:20
• 0 Stimmen

1. Community
2. Features suggestions
3. Rianbow Wizard

Hello OlivierThanks for your suggestion, .User's language can be setup at user creation in administration or by mass provisioning.At first start , the web application will use the browser language ...

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• Jean-Luc BOUSSEL
• 10. April 2024 07:14
• 0 Stimmen