Jean-Luc BOUSSEL

1. Administration
2. Personalisation de la Company
3. Lancer des applications externes lors d'un appel téléphonique entrant v1

BonjourNous sommes en train de faire evoluer cette fonction.Le couple Prénom/nom sera fourni si le identifié par Rainbow ou fourni par le Pbx. 

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• Jean-Luc BOUSSEL
• 12. Oktober 2022 14:19
• 1 Stimme

1. Community
2. Features suggestions
3. Incoming call pop up information only display first and last name

Hello AndyThanks for this suggestion.Incoming call popup is sometime seen as very intrusive and we try to find the good level of information it presents.We'll include your suggestion in the candida...

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• Jean-Luc BOUSSEL
• 22. Juni 2022 09:00
• 0 Stimmen

1. Community
2. General discussions
3. Adaptive cards

HelloRainbow application supports presenting some adaptative cards.Sending an adaptative card must be done using CPaas applicationPelase consult https://developers.openrainbow.com/Best regards

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• Jean-Luc BOUSSEL
• 22. Juni 2022 08:54
• 0 Stimmen

1. Community
2. Help Assistance & Support
3. How to remove a registered email address

Hi If the users have already created a Rainbow account, you can invite them to join the company, you d'ont need to create a new accounthttps://support.openrainbow.com/hc/en-us/articles/441003737461...

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• Jean-Luc BOUSSEL
• 23. Mai 2022 08:32
• 0 Stimmen

1. Community
2. Help Assistance & Support
3. upgrade issue

HIIf update is not availble from the Rainbw administration Please open a ticket on the support site.

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• Jean-Luc BOUSSEL
• 23. Mai 2022 08:21
• 0 Stimmen

1. Community
2. Features suggestions
3. Systemsprache nach der Installation übernehmen

Hello FlorianAfter checking in house using German Windows on PC, we don't reproduce this issue and Rainbow application starts with DE language or native Windows language.If you get a diffrent resul...

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• Jean-Luc BOUSSEL
• 11. Mai 2022 12:36
• 0 Stimmen

1. Community
2. General discussions
3. numéros urgences

bonjourLe plan de numérotation est géré par votre Pabx, Rainbow ne peut pas modifier son comportement.Rapprochez vous du support du pabx concerné.merci 

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• Jean-Luc BOUSSEL
• 11. Mai 2022 11:35
• 0 Stimmen

1. Community
2. Features suggestions
3. Raccourci CTRL-SHIFT-u intercepté

Thanks Phiippe for this feedback.Today this is unfortunatelly not possible to redefine keyboard shortcuts.As we know that the current fixed keyboard shortcuts are sometime in conflict with other sh...

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• Jean-Luc BOUSSEL
• 10. Mai 2022 15:50
• 0 Stimmen

1. Community
2. Features suggestions
3. Systemsprache nach der Installation übernehmen

Hello Florian Thanks for this important point.We'll work to improve it in future release.  

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• Jean-Luc BOUSSEL
• 10. Mai 2022 15:45
• 0 Stimmen

1. Community
2. Features suggestions
3. Rainbow Agent's Ringing

Thanks you Jean-Pierre for this important point.We'll think to implement a solution in future release

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• Jean-Luc BOUSSEL
• 10. Mai 2022 15:44
• 0 Stimmen