Jean-Luc BOUSSEL

1. Community
2. Help Assistance & Support
3. Disable incomming call popup?

Hello HaraldWhat's your objective ?You don't want to be disturbed by incoming calls ? Why the DND is not sufficient for your use case ?

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• Jean-Luc BOUSSEL
• 3. April 2023 07:54
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Help Assistance & Support
3. Wrong Device type visualization

Hi Matteo Sorry, we had an issue with 4038 detection connected to OXO.We've corrected but this will not be available in production before mid april.Best regards

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• Jean-Luc BOUSSEL
• 20. März 2023 08:42
• 0 Stimmen

1. Community
2. General discussions
3. ADMX pour Rainbow (et connecteur Teams)

BonjourVous pouvez consulter les articles :https://support.openrainbow.com/hc/fr/articles/360001817700-How-to-Deploy-Desktop-Application-Using-Microsoft-Active-Directory-ethttps://support.openrainb...

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• Jean-Luc BOUSSEL
• 20. März 2023 08:24
• 0 Stimmen

1. Community
2. Features suggestions
3. Rainbow and supervision

HelloI would like to avoid confusion...When we speak of OXE supervision configured with a supervision key in the user Rex device.This is provided as it is, not supported in Rainbow F&L. We don't su...

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• Jean-Luc BOUSSEL
• 9. März 2023 12:51
• -1 Stimmen

1. Administration
2. Personalisation de la Company
3. Lancer des applications externes lors d'un appel téléphonique entrant v1

BonjourNous sommes en train de faire evoluer cette fonction.Le couple Prénom/nom sera fourni si le identifié par Rainbow ou fourni par le Pbx. 

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• Jean-Luc BOUSSEL
• 12. Oktober 2022 14:19
• 1 Stimme

1. Community
2. Features suggestions
3. Incoming call pop up information only display first and last name

Hello AndyThanks for this suggestion.Incoming call popup is sometime seen as very intrusive and we try to find the good level of information it presents.We'll include your suggestion in the candida...

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• Jean-Luc BOUSSEL
• 22. Juni 2022 09:00
• 0 Stimmen

1. Community
2. General discussions
3. Adaptive cards

HelloRainbow application supports presenting some adaptative cards.Sending an adaptative card must be done using CPaas applicationPelase consult https://developers.openrainbow.com/Best regards

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• Jean-Luc BOUSSEL
• 22. Juni 2022 08:54
• 0 Stimmen

1. Community
2. Help Assistance & Support
3. How to remove a registered email address

Hi If the users have already created a Rainbow account, you can invite them to join the company, you d'ont need to create a new accounthttps://support.openrainbow.com/hc/en-us/articles/441003737461...

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• Jean-Luc BOUSSEL
• 23. Mai 2022 08:32
• 0 Stimmen

1. Community
2. Help Assistance & Support
3. upgrade issue

HIIf update is not availble from the Rainbw administration Please open a ticket on the support site.

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• Jean-Luc BOUSSEL
• 23. Mai 2022 08:21
• 0 Stimmen

1. Community
2. Features suggestions
3. Systemsprache nach der Installation übernehmen

Hello FlorianAfter checking in house using German Windows on PC, we don't reproduce this issue and Rainbow application starts with DE language or native Windows language.If you get a diffrent resul...

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• Jean-Luc BOUSSEL
• 11. Mai 2022 12:36
• 0 Stimmen