Gary LUKE

System overflow timer for user divert no reply - max at 60 secs and system wide for all users

1. Community
2. Features suggestions

Hub only has one divert no reply timer, which is 60 secs max Every user should be able to choose their own timer and 60 secs max is not long enough. OXO now has EoS notice with ALE saying go Hub, b...

• Gary LUKE
• 31. Oktober 2025 16:46
• 2 Follower
• 1 Kommentar
• 2 Stimmen

Feature request - adding users to hunt group - Show all users to allow simple addition

1. Community
2. Features suggestions

Hi, when adding users to a hunt group you need to know the name of the user. So have to know all users names. This then relies on memory or another doc with user names, allowing mistakes and wastin...

• Gary LUKE
• 8. September 2025 07:53
• 1 Follower
• 0 Kommentare
• 1 Stimme

Calls to Welcome Group- Can a greeting be played while the users ring until picked up. We have a retail customer that needs this basic feature.

1. Community
2. Features suggestions

Calls to Welcome Group- Can a greeting be played while the users ring until picked up. We have a retail customer that needs this basic feature.

• Gary LUKE
• 2. September 2025 12:09
• 1 Follower
• 0 Kommentare
• 0 Stimmen

Divert no reply timer per user

1. Community
2. Features suggestions

Hi can Rainbow Hub have a divert no reply timer per user rather than system wide please. When replacing systems with RBH it causes alot of complaints. It is a standard feature on OXO (dynamic routi...

• Gary LUKE
• 10. Juni 2025 09:04
• 1 Follower
• 1 Kommentar
• 0 Stimmen

Rainbow Hub - Allow Set-PC and App to all call together - causing confusion- can you call one of my customers and explain why it is a good feature please

1. Community
2. Features suggestions

Rainbow Hub - Allow Set-PC and App to all call together for incomming calls This works correctly on OXE and OXO RB Hybrid Please expain wht ALE think this is a good design please but not a...

• Gary LUKE
• 22. August 2024 09:03
• 3 Follower
• 3 Kommentare
• 1 Stimme