Hallo Bruno, Ich hoffe du hast einen guten Tag! Wir bitten Sie, die Datenschutzeinstellungen Ihres iOS-Geräts zu überprüfen und sicherzustellen, dass das Gerät auf die neueste Version aktualisier...
Hello Udo, I hope this message finds you well. Kindly follow the troubleshooting steps outlined below: 1. Restart the App: Close and reopen the application to refresh its functionality. 2. Check th...
Hi Lam, I trust this message finds you in good health! Currently, the "logout from all devices" feature is not available in Rainbow. I recommend suggesting this feature through the following link:h...
Hi Till, I hope you are doing well. We kindly ask you to request your business partner to open a case with us at support@openrainbow.com for further analysis of this issue. To analyze further on th...
Hi Till, Good day to you! Please be informed that the single sign-on will work between the single user account and its credentials. Also, we recommend the same, which is the standard practice. Kind...
Hello Till, I'm hoping you're having a great day. The most recent release, V126.19, is now available. Kindly test the functionality in this latest version. If the issue persists, please ask your pa...
Hi Rainer, I hope you are doing well. We would appreciate it if you could create a ticket for our support team with the relevant information so that we can look into it further and find a solution....
Hi Rainer, I hope you are doing well! Thank you for your response. If you are logging in through the browser, please check the browser settings. The issue may be because of the browser please check...
Hi Rainer, Good day to you! Please refer to the below link to troubleshoot the audio issue in the Rainbow application. https://support.openrainbow.com/hc/en-us/articles/360003576360-My-Audio-Video-...
Hallo Sally. Guten Tag Ihnen! Wir bitten Sie, die PC-Sprache auf Deutsch einzustellen, damit die Rainbow-Anwendung in der deutschen Muttersprache installiert wird. Bitte beachten Sie den folgend...