Caroline CONNAN hat einen Kommentar hinterlassen
Hello Fazal, Baptiste, Thanks for your support and tips, I'm goint to try Rainbow Pilot tool and check the elements above. I'll make open a ticket is I need further analysis. Have a good day !
Caroline CONNAN hat einen Post erstellt
Hi all, We are currently experiencing the following problem within the company: sometimes the time to establish communication on rainbow is quite long (about fifteen seconds) while the physical pho...
Caroline CONNAN hat einen Kommentar hinterlassen
Solved, an "Any device association" was missing for this user.
Caroline CONNAN hat einen Post erstellt
Hi, We recently install the rainbow desktop application on a windows (v 2.139.17) and the user cannot make a call from the computer, only from the phone. I'm in the same enterprise, I have the same...
Caroline CONNAN hat einen Kommentar hinterlassen
Hi Ajith, Thanks for your help, it seems that adding an exception in the antivrus policy fix the issue. Have a great day ! Best regards,
Caroline CONNAN hat einen Post erstellt
Hi, We encounter an error since the upgrade to version 2.130.26 container 2.130.6 : when we try to call someone, a pop-up error appears saying "Something went wrong Rainbow can't access your camera...