I am an Alcatel-Lucent expert since 2001. I have worked for Alcatel-Lucent as a trainer for 9 years and after in technical support for 3 years. After I have decided to live in Canada and to work for a business partner SSP-Telecom and now I am working for the STM (Société de transport de Montréal) I am an OXE expert and mostly about SIP
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Hi Here, it's only for Rainbow If you have a issue with your phone, you have to open a service request to ALE (or you BP to do it) Thanks Olivier
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Bonjour, Thanks Jean-Luc for the clarrification I agree with Stefan, it will be great to get the OXE users supervision available on Rainbow Merci Olivier
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Hi Diogo, In that case, the best way is to open a service request with ALE to investigat futher Thanks Olivier
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Bonjour, I have already got this issue few times but a restart of the "Rainbowagent" has solved it everytime The command : "dhs3_init -R RAINBOWAGENT" It takes 2-3 minutes to get back the tele...
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Bonjour, Should be available in 2023 :-) https://www.linkedin.com/feed/update/urn:li:activity:7038410383216242688/ Merci Olivier
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Bonjour, Je pense que vous n'étés pas du tout au bon endroit... ici, c'est pour l'application Rainbow d'Alcatel-Lucent et pas pour une montre Merci Olivier
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Hi Did you test your connection from Rainbow? It's very helpfull for such issues you can't check also on the Rainbow dashboard the audio quality of the calls Regards Olivier
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Bonjour, Il me semble que c'est 5 au maximum... mais à vérifier auprès d'ALE Sinon, si vous voulez partager la même ligne sur 6 terminaux, il faudrait avoir 6 comptes différents Rainbow Côté OXE, ...
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Hi, In "Computer Mode", there is no parameter or configuration for such behavior.. You can ask for this improvement, it will be helpfull Regards Olivier
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No, the limitation is on the owner of the bubble, the participants can have Essential,Business or Enterprise