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Blocking or Reporting Users

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5 Kommentare

  • Md FITRAH

    Yes, blocking is good features.

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  • Karthik PADMARAJAN

    Yes, Blocking a user option  should be available  

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  • Olivier VAILLANT

    Bonjour,

    What is the result of this suggestion? I sometimes receive messages like this (pure spam), but there's nothing I can do to block them. This must be taken into account for rapid development to prevent cyberattacks via Rainbow.

    This wouldn't be good publicity for Rainbow.


    Merci

     

    Olivier 

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  • Nathalie KAYSER-MARCHAL

    Hi Olivier, thank you for reporting this and for your suggestion.

    • I let our product managers answer to what has been already done / being done against cyberattacks via Rainbow

    In the meantime:

    • one way of getting rid of spam is to restrict the visibility of the company / the user

    You’ll https://help.openrainbow.com/hc/articles/23612313946258-Manage-company-visibility

    If you don’t remember exactly, you can read about the different options in the following article. Giving a user the ‘same as company’ right may be a good option if the company has restricted visibility.

    • And please open a ticket with the spams you got, we can ban the users in the first place.

    Regards

    Nathalie

    Rainbow Customer Care

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  • Olivier VAILLANT

    Merci Nathalie

    Thanks for the information 

    It will be great to get the option to block directly the spam without openning a ticket 

    Merci

    Olivier 

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