Ajith GOVINDARAJU

1. Community
2. Features suggestions
3. Caller Name Transmission on Guest Based PBX Setup (Hotel)

Hi Peter, Greetings. I understand the issue. Could you raise a request to the OXE team with a detailed call scenario and logs for the analysis.  This could be some issues with the configurations on...

• Kommentar anzeigen
• Ajith GOVINDARAJU
• 19. September 2023 19:41
• Bearbeitet
• 0 Stimmen

1. Community
2. Help Assistance & Support
3. Imposssible de transférer des appels via Rainbow

Hi Ragot, Greetings. I have checked the WebRTC configuration everything seems to be up and running without errors. We request you to create a SR to the OXE team with all the details for further ana...

• Kommentar anzeigen
• Ajith GOVINDARAJU
• 19. September 2023 19:32
• 0 Stimmen

1. Community
2. Features suggestions
3. Export user and subscription details from "My Customers" view

Hi Chris, Greetings. Currently, we have an option of managing the user using bulk provision. Please refer the below link for more information: https://support.openrainbow.com/hc/en-us/articles/4406...

• Kommentar anzeigen
• Ajith GOVINDARAJU
• 19. September 2023 00:00
• 0 Stimmen

1. Community
2. Features suggestions
3. Allow more than 20 programmable keys

Hi Preidt, Currently the keys are limited depends on the cloud edition phones used. If you are using Myriad series devices there is an option use add-on module which helps in using more programable...

• Kommentar anzeigen
• Ajith GOVINDARAJU
• 6. September 2023 23:34
• 0 Stimmen

1. Community
2. Features suggestions
3. Rainbow Hub - Pick up groups

Hi Luke, yes you are right. Pickup group is a feature currently supported with OXE. Currently not implemented in Rainbow hub. I hope it will be developed in future releases. If it is going to be im...

• Kommentar anzeigen
• Ajith GOVINDARAJU
• 6. September 2023 23:00
• 0 Stimmen

1. Community
2. Features suggestions
3. Rainbow Hub Attendant

Hi Luke, Currently, we are only able to add supervisees by the supervisor in the Rainbow hub individually. We will see there is any road map or implementation plan in future releases. And the limit...

• Kommentar anzeigen
• Ajith GOVINDARAJU
• 6. September 2023 22:55
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Help Assistance & Support
3. Client Rainbow francais

Hi Francois, Good day to you. Currently, we have only the option to install the Rainbow desktop client in English. But as usual the language can be changed to French after installation. Thank you. ...

• Kommentar anzeigen
• Ajith GOVINDARAJU
• 22. August 2023 19:37
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Features suggestions
3. three-month FREE trial of Rainbow™ Classroom by Alcatel-Lucent Enterprise include Rainbow WebRTC Hybrid services.

Hi Sreejesh, Good day to you. You create a SR to the Rainbow support team for demo licenses with the company details. Thank you. Regards Ajith(Rainbow support team)

• Kommentar anzeigen
• Ajith GOVINDARAJU
• 21. August 2023 23:53
• 0 Stimmen

Offizieller Kommentar

1. Community
2. General discussions
3. Rainbow Integration

Hi Saad, Good day to you. Currently, Rainbow can't be integrated with Genesys. Hope it will be implemented in future. Thank you. Regards Ajith (Rainbow support team)

• Kommentar anzeigen
• Ajith GOVINDARAJU
• 17. August 2023 22:50
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Help Assistance & Support
3. RB hub Mp112

Hi Libre, Good day to you. Currently, Rainbow hub have only one deployment of the Audiocodes ATA MP202 with a deployment guide under the below link: https://support.openrainbow.com/hc/en-us/article...

• Kommentar anzeigen
• Ajith GOVINDARAJU
• 17. August 2023 22:41
• 0 Stimmen