I have a problem with an user configuration in Rainbow admin page.
When I try to configure the extension number I see a wrong device type:
Subscriber in OMC has a IPTouch 4038G/IP but in Rainbow admin page I see Alcetel Lucent 4039 Digital Phone. (attached image)
If I set this type of phone (4039) Rainbow doesn't work.
I have this issue only with subscribers with IPTouch 4038G/IP phone, other IP Phone haven't problems.
Can you help me to fix this problem?
Please sign in to leave a comment.