Double listening on rainbow softphone

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Nicolas SARLOTTE

• March 23, 2023 17:18

Hello everyone
on my calling platform we are switching to softphone with Rainbow. Regularly we have guests who discover the profession of telephone operator, and who come in double listening. My concern is that if I connect two usb headphones to my computer, rainbow selects only one .... is there a solution for the sound to pass on both? no mic needed
THANKS

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• Official comment

  

  Baptiste CANDELIER

  • March 27, 2023 08:50

  Hello Nicolas,

  Rainbow is only able to use 1 audio device and there is no possibility to have the audio stream on a second audio device of the PC.

  The only solution I can imagine is to have Headsets with a jack connector and to use a headphone splitter.

  Regards,
  Baptiste

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