Show connection status of PBX systems

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Andreas HEISE

• November 28, 2017 12:38

Today Rainbow bp admin see only if a PBX initialized or not, but not if the system is connected. 

The connection status will be very helpful!

4

• Official comment

  

  Laurent ALLSPACH

  • December 13, 2017 09:04

  Soon a equipement dashboard will be available for the BP Admins to have a global view of all the managed PBXes. Stay tuned !

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• 

  Jean-Pascal SAIDE

  • December 12, 2017 16:52

  Hello Andreas,

  For the time being, there is no indicator within the admin portal for PBX connection status, at any time.

  However, any Rainbow user of a connected PBX can see 3 clues that alerts about a broken connection (whether temporary or permanent). An admin being also a Rainbow user, this is fully applicable.

   

  1. On top left, in the "search / call" zone, the little dialpad icon disappear:

  

   

  2. On top right, the phone icon is different.

  

   

  3. In the "about Rainbow" information, the telephony agent version cannot be displayed (screenshot below is normal status):

  

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