Export user and subscription details from "My Customers" view

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Chris DUNKLEY

• September 13, 2023 03:22

Either have the ability to export user information (assigned extensions, email address, name, subscription, etc.) for all customers at once, or have as an option for each customer (see image for reference of where option should be), so that we don't have to go into each individual customer to export the information (time consuming when gathering info for lots of customers)

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  Ajith GOVINDARAJU

  • September 19, 2023 00:00

  Hi Chris,

  Greetings.

  Currently, we have an option of managing the user using bulk provision. Please refer the below link for more information:

  https://support.openrainbow.com/hc/en-us/articles/4406608350354-Bulk-provisioning-of-company-members

  Thank you.

  Regards

  Ajith(Rainbow customer care) 

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  Maheswaran VEERIAH

  • September 19, 2023 07:55

  Hi Chris,

   

  Good day to you!!

   

  Please be informed the feature of the exporting all or consolidated users from all of the end customer companies at a time without accessing the customer companies in the Rainbow admin page is not available and we do not have any road map for this as of now.

   

  However, please be advised that this is taken into consideration and it might be implemented in the future.

   

  Thank you.

   

  Regards,

  Maheswaran Veeriah

  (Rainbow Support Team)

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