Maheswaran VEERIAH commented,
Hi Patrik, Good day to you!! Kindly note that the minimum prerequisite for Rainbow to run on Android devices is Android version 8.0 (Oreo). Please refer to the below support link. https://support.o...
Maheswaran VEERIAH commented,
Hi Philippe, Good day to you! Please be informed that the feature of previewing the URL content while sending in chat is available and is working fine with reference to the below screen shot taken ...
Maheswaran VEERIAH commented,
Hi Patrik, Good day to you!!Please be informed that the issue with the fallback number in case of connection loss is fixed in the latest Rainbow iOS client version v1.126.9.Kindly check the behavio...
Maheswaran VEERIAH commented,
Hi Hans,Good day to you!!We hope that you are not experiencing the issue now.As of now we are currently running in the Rainbow client version v2.126.17. Kindly check the behavior in the specific My...
Maheswaran VEERIAH commented,
Hi Benjamin,Good day to you!!Please be informed that the Rainbow paid licenses are required to import the users from the on-premise AD to Rainbow and will get error if there are no required license...
Maheswaran VEERIAH commented,
Hi Benjamin,Good day to you!!Please be informed that the feature of recording and sending voice message in the Rainbow chat is a default one and it remains unchanged.However, the required changes t...
Maheswaran VEERIAH commented,
Hi Benoit, Good day to you!!The feature of changing the presence status to away automatically in Rainbow, incase of user is idle is a normal behavior and the feature will remain unchanged.The Rainb...
Maheswaran VEERIAH commented,
Hi Morton,Good day to you!!Please be informed that the feature of blocking the external incoming (not company DDI) numbers in Rainbow hub is not supported as of now.Also, we do not have road map fo...
Maheswaran VEERIAH commented,
Hi Rene, Hope you are doing well. Please be informed that the DND can be chosen manually based on the user's availability and the requirement. DND is the user's choice to avoid the incoming c...
Maheswaran VEERIAH commented,
Hi Nils, Good day to you!! Please be informed that we are currently running in the latest Rainbow version v122.14. The feature of filtering in the history using the subscription option is avail...