Maheswaran VEERIAH commented,
Hi Daniel, Hope you are doing well. I understand the situation. Kindly create a SR to the Rainbow support Team (support@openrainbow.com) with the required details to assist you better to resolve th...
Maheswaran VEERIAH commented,
Hi Nathan, Hope you are doing well. Please be informed that once you left the company you can join the new company by accepting the invitation sent by the admin of the company.Else, for further ass...
Maheswaran VEERIAH commented,
Bonjour informatique, Bonne journée à toi. Veuillez noter que même si les voyants d'occupation Kuando sont compatibles avec Microsoft Teams, ils ne sont pas compatibles avec Rainbow, et il n'existe...
Maheswaran VEERIAH commented,
Hi Thiago, Hope you are doing well. I think you have raised this query for the Rainbow Hub. Please be informed that the mass and automatic download of the phone recorded calls feature is not availa...
Maheswaran VEERIAH commented,
Hi Max, Good day to you. If there is no direct connection between Communication and Computers LAN the RTP media flow has to cross the TURN server.It will work but it will be not as efficient as dir...
Maheswaran VEERIAH commented,
Hi Alan, Good day to you. We understand that the users with mail services from hotmail.com, outlook.com, live.com are not receiving reset/pin emails from Rainbow. Could you please check with your I...
Maheswaran VEERIAH commented,
Hi Philippe, Good day to you. Please be informed that you can add a conversation or contacts to favorites. Kindly refer to the below support link to add users to favorites. https://support.openrain...
Maheswaran VEERIAH commented,
Hallo Alexandros, Guten Tag dir. Wir verstehen, dass bei der Installation von Rainbow Probleme mit der erforderlichen Software für Rainbow auftreten. Ich hoffe, dass das Problem behoben werden k...
Maheswaran VEERIAH commented,
Hi Alexandros, Good day to you. I understand that the Rainbow app installed on the machine is not available/accessible for users in the machine. Please be informed and it is recommended that the in...
Maheswaran VEERIAH commented,
Hi Ricardo, Good day to you. Please be aware that while there is no set character limit for accounts. Once an account is made in Rainbow on one firm, it cannot be created on another company using t...