No notification sound

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Service INFORMATIQUE

• July 21, 2025 08:11

Hello there, since many days now when i receive a new text message i see the popup notification BUT there is no sound.
I check the settings and "try" a sound, and i hear it normaly.
But for each new messages, from anybody, i don't have the sound...

there is my sound settings :

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  Maheswaran VEERIAH

  • July 23, 2025 20:57

  Hi Service INFORMATIQUE,

  Good day to you.

  Could you kindly check if the Rainbow application appears in the Windows Volume Mixer and ensure that its volume is turned up and not muted?

  If the issue continues to persist, we recommend raising a support ticket by contacting support@openrainbow.com so the team can assist you further.

  Thank you for your cooperation.

  Best regards,
  Maheswaran
  Rainbow Support Team

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