Rainbow don't work in pc version

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Renato CAROZZI

• June 18, 2024 07:41

Good morning, rainbow don't work in pc version. Could I have some information? Thanks

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• Official comment

  

  Baptiste CANDELIER

  • July 11, 2024 07:36

  Hi Renato,

  4th of July we have released a new Desktop application (v139), please check if you still encounter the problem with this version. If you still have an issue then please contact your ALE Rainbow reseller so that he can open a support ticket for you.

  Regards,
  Baptiste

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  Fazal ABIBULLA

  • June 21, 2024 08:48

  Hi Renato, Hope you are doing well.

  we apologize for any inconvenience caused.

  We suggest that you create a new service request, and we will assist you in conducting a more thorough analysis to find a solution for this issue.

  Thanks & Regards,
  Fazal (Rainbow TAC)

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