Top

Call control popup not displayed in Rainbow business Telephony

Answered

Comments

2 comments

  • Official comment
    Baptiste CANDELIER

    Hello Renaud,

    sad to here you didn't get any feedback on your official support requests through the app. You need to know that these support requests are send to your Rainbow reseller and not directly to the Rainbow support team. 

    Regarding the issue description it is the first time I hear about something like that, we need to have a deeper analysis of the logs so I suggest that you contact your Rainbow reseller, he acn then open a ticket at ALE Rainbow support team.

    Regards,
    Baptiste
    Rainbow Customer Care Team

    Comment actions Permalink
  • Abdul RAHMAN

    Hi Renaud,

    I hope you're having a great day!

    Please refer to the link below to review the restrictions related to using the Rainbow application with Microsoft Teams:

    https://support.openrainbow.com/hc/en-us/articles/11822689557650-Rainbow-Business-Telephony-for-Microsoft-Teams-NEW-VERSION-v3

    If you require further assistance, please consult with the partner and open a case with us.

    Thank you.

    Best regards,
    Abdul Rahman G.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Still can't find what you need?

  • Contact Us

    Do you have any question about Rainbow? Leave us a message to get more information.

    Contact
  • Ask the Community

    Do you need help? Ask your questions to the Community and get answers from other Rainbow users.

    Post message