REX creation on OXE not working straight away




  • Official comment
    Baptiste CANDELIER

    Hi Nilesh,

    If you speak about REX standalone configuration (the user has only a REX and no main deskphone) then what you describe is documented into the TC2462 chapter Single device profile at point c:

    But I can already announce that this configuration will no longer be necessary in a future version. 

    In case you speak about a Mutli device configuration (Deskphone + REX) then please open a support ticket (you can consult the article How can I get support in Rainbow?)


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  • Nilesh TAILOR

    Hello Baptiste,

    Thank you so much for your response. I have downloaded the new TC and I can see that Edition 03 has much more content compared to Edition 02.

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