Questions regarding Pay as You Use Conference Billing

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Brian BIRD

• April 04, 2019 06:35
• Edited

I have been spending a bit of time getting to understand the Conference offer and I have a couple of commercial type questions:

 

• In the Pay as You Use model - when does billing begin? Is it the moment an attendee dials the access code and is connected? Even if they are waiting for the Organizer to log in?
• How long will an Attendee be permitted to be waiting for the Organiser to login before they are disconnected? Is there a possibility for an attendee to dial into a conference and be placed on hold and just run the bill up?
• When the organizer ends the call does it disconnect everyone from the bridge?

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• Official comment

  

  Claire DECHRISTE

  • April 24, 2019 07:46

  Hello Brian,

  • As soon as a participant enters the meeting, the billing begins, even if the organizer is not in

  • If the organizer does not login, all connected participants are disconnected after 7mn

  • if the organizer disconnects through the UI (with confirmation popup), then all participants are disconnected.If the organizer "just" hangs up, there is a timeout: remaining participants will be disconnected automatically after 5mn.

   

  Best regards,

  Claire

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  Brian BIRD

  • April 24, 2019 08:31

  Thank you for clarifying that Claire.

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