Claire DECHRISTE created an article,
Rainbow Hub features are available for Early Adopters. This article explains how VAD resellers activate the use of SIP trunks to their resellers (IR). By default, an IR does not see any SIP trunks ...
Claire DECHRISTE created an article,
Installation - Table of Contents: Document History Introduction Pre Requisites Rainbow CTI & Media Bridge Installation Verification Procedure Rainbow CTI & Media Bridge Interface Administration...
Claire DECHRISTE created an article,
Following phones can be switched from NOE mode to SIP mode and connected to Rainbow Hub: IP Premium Deskphones: 8008, 8008G, 8018, 8058s, 8068s Prerequisites: 1/ Ensure the phone is running at ...
Claire DECHRISTE created an article,
Installation - Table of Contents: Document History Introduction Pre Requisites Rainbow CTI & Media Bridge Installation Verification Procedure Rainbow CTI & Media Bridge Interface Administration...
Claire DECHRISTE commented,
Hello Cedric, You can have a look here: https://support.openrainbow.com/hc/en-us/articles/360021735260-Installation-options-for-Rainbow-Desktop-Client-and-Rainbow-Smart-app-for-Microsoft-Teams Rega...
Claire DECHRISTE commented,
Hello, This is not possible yet. I am transferring your post in the feature requests. Regards
Claire DECHRISTE commented,
Bonjour Olivier, Sorry, it shouldn't have been released and will be removed (at least for the moment). Regards, Claire
Claire DECHRISTE created an article,
Some troubles experience on the telephony services Thursday, August 05, 2021 from 11:38AM CEST to 12:46AM CEST. What Happened: Incident description: Two components on the backend were not behaving ...
Claire DECHRISTE commented,
Bonjour, Non, cela ne fait pas partie des fonctionalités de l'application Rainbow. Vous pouvez consulter le fichier ici: https://support.openrainbow.com/hc/en-us/articles/115001057424-Rainbow-Featu...
Claire DECHRISTE commented,
Hello, Have you followed the procedure described here: https://support.openrainbow.com/hc/en-us/articles/360018505919-How-to-Connect-and-Manage-Asterisk-PBX-to-my-Rainbow-Company- If yes, you can ...