Claire DECHRISTE commented,
Hello, Have you followed the procedure described here: https://support.openrainbow.com/hc/en-us/articles/360018505919-How-to-Connect-and-Manage-Asterisk-PBX-to-my-Rainbow-Company- If yes, you can ...
Claire DECHRISTE commented,
Bonjour, Effectivement, nous avons du proceder à la mise à jour d'un certificat qui arrivait à expiration. Je vous renvoie vers l'article Service Notification suivant: https://support.openrainbow.c...
Claire DECHRISTE commented,
Hello, We have updated this article with more information and the procedure for ADFS. The SAML certificate has been changed this afternoon on Rainbow side (See Service notification) , so a login at...
Claire DECHRISTE created an article,
This article gives some recommendations on how to deploy Rainbow metadata for companies having activated SSO SAML authentication method, Rainbow Metadata are used to automatically configure the I...
Claire DECHRISTE commented,
Hello, Have you looked into "calls" menu on web application? It should display the full history for a given number. If it is not the case, it might be necessary to open a case to our support tea...
Claire DECHRISTE created an article,
Installation - Table of Contents: Document History Introduction Pre Requisites Rainbow CTI & Media Bridge Installation Verification Procedure Rainbow CTI & Media Bridge Interface Administration...
Claire DECHRISTE commented,
Bonjour, Il y a actuellement un problème avec la version smart app pour Teams et l'argument DisableAutoUpdate. En cours de correction. Pour l'application desktop Rainbow, vous pouvez vérifier la cl...
Claire DECHRISTE commented,
Hello, It is fixed since this morning. Regards, Claire
Claire DECHRISTE commented,
Hello, It is a known issue under correction. It should be fixed very soon. Sorry for the inconveniance, Claire
Claire DECHRISTE commented,
Hello, You can open a SR for this request. Precising in which Rainbow project you are interested in. Rainbow is not precise enough. Thanks. Regards