Claire DECHRISTE commented,
Hello Olivier, Yes, indeed, I reproduced this a few days ago. But I have just tested on desktop version 86: The files are now displayed at the bottom of the app. So it has been fixed. Regards, Cla...
Claire DECHRISTE commented,
Hello Olivier, On which machine, which navigator? I cannot reproduce this on Win7, 10 , Chrome, Edge. Could it be because there are 2 files downloaded in one step? Sometimes the navigator asks if y...
Claire DECHRISTE commented,
Hello, - If you are an ALE Business Partner, you can, as with other ALE products, open a ticket on the business portal (https://businessportal.al-enterprise.com/).- If you are an end customer manag...
Claire DECHRISTE commented,
Hallo, I confirm that the plugin should be activated automatically at PC startup. For that, Rainbow desktop app for Teams must be installed, started and connected to Rainbow server (the Rainbow ico...
Claire DECHRISTE commented,
Hello Yes, but the work is still ongoing: https://support.openrainbow.com/hc/en-us/categories/360002371340-Getting-Started Regards, Claire
Claire DECHRISTE commented,
Have you associated Rainbow users with PBX extensions? If yes, there is probably a configuraton issue somewhere on Rainbow side or PBX side. Please verify your configuration : https://support.openr...
Claire DECHRISTE commented,
This is more an enhancement request. It has been moved to "feature suggestions" section
Claire DECHRISTE commented,
Hello, If your Rainbow user is associated to an OXO or OXE IP Phone, you can use Rainbow on your PC or your mobile phone in VoIP mode to manage your professional calls from any location. More info ...
Claire DECHRISTE commented,
Bonjour, Je pense que votre problème de rattachement a été résolu. A noter: Il n'est pas possible de détruire sa propre compagnie. Il faut contacter le support pour cela. Cordialement, Claire
Claire DECHRISTE commented,
Hello, Outlook addin is normally installed by default. If you want to avoid to install it, you can use following argument in the msiexec command: /NoOutlookAddIn : disables Outlook addin, don't ins...