Computer VoIP Calling is not working

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Ariyo Naeimipour

• July 09, 2019 07:15

I went through the instructions but its still doesnt work.

I cant make a Phone call via Rainbow. 

 The WEBRTC is running correctly and i can choose in Rainbow "Computer(VoIP)"

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  Ariyo Naeimipour

  • July 29, 2019 14:31

  help pls

   

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  Claire DECHRISTE

  • August 08, 2019 14:42

  Hello,

  This kind of issue is usually related to PBX configuration.

  May I suggest you to double check your OXO configuration using latest version of TC2479.

  You may also find some advice in our troubleshooting guide, here:

  https://support.openrainbow.com/hc/en-us/articles/360001934764-VoIP-calling-Troubleshooting-guide-WebRTC-Gateway-

  If it still does not work, please open a ticket to Rainbow support, as explained here:

  https://support.openrainbow.com/hc/en-us/articles/360001820500-How-to-Open-or-Follow-Support-Request-

  Best regards,
  Claire Dechristé

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