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Option to configure automatic "away" status

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3 comments

  • Official comment
    Ajith GOVINDARAJU

    Dear Holger,

    There is no changes and enhancements in this status change of Rainbow users. If the PC/Machine is not continually used after certain time it will change the status to away.   

    Best regards,

    Ajith (customer care team)

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  • Jeroen GREVENSTUK

    I totally agree with this as specially with a Rainbow voice environment with only softphones.

    An good option should be to link it to the windows "machine inactivity timer" for the desktop application.

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  • Benoit FOUCHER

    I totaly agree your suggestion.

    I my company we would like to disable the automatic away statut. It's impossible, so we turn all user to "not distrub" statut but they don't receive any notification about new messages.... (and they stay "no disturb" when they have Rainbow installed on the mobile phone).

    The best solution is to simply add the option to disable auto away status

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