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Philippe MALADJIAN

• August 18, 2020 06:36

Hello, since version 2.74 I no longer have access to the list of licenses that my company has.

 

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  Claire DECHRISTE

  • August 18, 2020 09:35

  Hello,

  I think the translation in french is bad it should be "Votre offre Rainbow" meaning premium or freemium and not "Vos abonnements".

  If you click on "Details" ? It should open the subscription menu.

  Regards,

  Claire

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  Philippe MALADJIAN

  • August 18, 2020 15:30

  Hello Claire DECHRISTE,

  If I click on "Details" I am redirected to my company profile page.

   

  

   

  Philippe.

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  Claire DECHRISTE

  • August 25, 2020 08:32

  Hello,

  This is because your company has no subscription.

  Once a subscription is activated, you will see the licences.

  Best regards,

  Claire Dechristé

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  Philippe MALADJIAN

  • August 26, 2020 06:11

  Hello,
  Thank you for your reply. Indeed my Enterprise licenses had expired.

  It might be interesting to add a system of notifications sent to the reseller and the customer to let them know that the licenses are about to expire soon.

  Philippe.

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