extends CUSTO.MANIFEST wirh on-call-released-actions

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Michael GOTTSCHLICH

• July 07, 2021 07:16

Hi,

add more extension-points to CUSTO.MANIFEST.
I need event if call is ending. e.g. on-call-released-actions from Opentouch

2

• 

  Christian WÖRSTENFELD

  • August 27, 2021 04:50

  Hallo Michael,

  Stand heute gibt es nur die Aktion für Ankommende Anrufe mit folgenden Informationen:

  ${localUser.firstName}
  ${localUser.lastName}
  ${localUser.phoneNumber}
  ${localUser.email}
  ${localUser.canonicalNumber}
  ${caller.phoneNumber}

  und seit v91
  ${localUser.internalNumber}

  ich habe Case 00567204 [Extension of "extension-points" in custo.mainfest needed] bei ALE erstellt und daraufhin einen Product Enhancement Request  (PER) veranlasst. Schauen wir mal, was passiert.

  Viele Grüße
  Christian

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• 

  Jim VERTÉ

  • January 14, 2022 10:39

  Dear Christian,

  any update on the case 00567204 ?

   

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• 

  Christian WÖRSTENFELD

  • January 14, 2022 11:08
  • Edited

  Baptiste CANDELIER told me:
  You have to raise a Product Enhancement Request at your ALE Sales Manager.
  Today we have just the following actions and information for incoming calls available:
  ${localUser.firstName}
  ${localUser.lastName}
  ${localUser.phoneNumber}
  ${localUser.email}
  ${localUser.canonicalNumber}
  ${caller.phoneNumber}
  and since v91
  ${localUser.internalNumber} 
  
  BR C
  
  PS: The PER is not followed by me. I can't tell you the status. Maybe Baptiste knows more.

   

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