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GEOIP Failed

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3 comments

  • Official comment
    Baptiste CANDELIER

    Hi,

    You are right, this could be one reason why GEOIP is not loaded, the other point could be that the PBXID configured in the WebRTC gateway does not match the PBXID defined in Rainbow (often just a typo or copy/paste error).

    Regards,
    Baptiste

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  • Groupe-Vincent ADMIN

    I have search and when I launch mpstatus, I have more information :

    authentication-failed 1 StatusCodeError: 401 - "{"errorCode":401,"errorMsg":"Unauthorized","errorDetails":"Unknown login or wrong password for login xxxxxxxxxxx@openrainbow.com","errorDetailsCode":401500}

     

    2.13.0.0
    2.13.0.0
    0
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  • Groupe-Vincent ADMIN

    Resolve !

    The account on Rainbow admin is not active. My Technical support active it and the connection is ok !

    2.13.0.0
    0
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