Stewart DUNCAN

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Activity overview

Latest activity by Stewart DUNCAN

  • Stewart DUNCAN commented,

    1. Administration
    2. ALE Equipment (PBX)
    3. Use Rainbow as a CCD agent

    Hello, Not sure if anyone else has experienced this issue:- When logged in as an agent in Rainbow, the hold button is no longer present during a call. I have screenshots of it working correctly in ...

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    • Stewart DUNCAN
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  • Stewart DUNCAN created a post,

    Contact Center Agent - Hold Button Disappeared

    1. Community
    2. Help Assistance & Support

    When logged in as an agent in Rainbow, the hold button is no longer present during a call. I have screenshots of it working correctly in web version 2.94.9.  It is not present in version 2.96.7 sin...

    • Stewart DUNCAN
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