Quentin GRABENSTAETTER

  • Total activity 1579
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Activity overview

Latest activity by Quentin GRABENSTAETTER
  • Quentin GRABENSTAETTER created an article,

    Upgrade on Monday, August 02, 2021

    On Monday 02/08/2021, we will perform some upgrade activity to release a new Web application. These operations will be carried out in several steps per region in order to ensure the best possible q...

  • Quentin GRABENSTAETTER created an article,

    Upgrade on Thursday, July 29, 2021

    On Thursday 29/07/2021, we will perform some upgrade activity to release a new C2C Google Extension. REGION: NA, CALA, EMEA, DE, APAC, ANZ  🕘 Time slots: Thursday, July 29, at 18:00 CEST Release ...

  • Quentin GRABENSTAETTER created an article,

    [UPDATE] Upgrade on Tuesday, July 27, 2021 - Release of Rainbow Version 91

    Update: Initially planned on Monday, July 27 the delivery of the solution 91 is finally postponed to Tuesday, July 27 on the same time slot. The solution is also enriched with a new Teams Connector...

  • Quentin GRABENSTAETTER commented,

    Hello Christian, You are right! The version released on July 7 was indeed a web 2.90.6. I just corrected this value. Regards,

  • Quentin GRABENSTAETTER commented,

    Hello Everyone! Thank you for your feedbacks which brought to light a technical issue on the timeline. The content was there but it was not displayed as expected. Everything should be solved now. I...

  • Quentin GRABENSTAETTER created an article,

    Upgrade on Tuesday, July 20, 2021

    On Tuesday 20/07/2021, we will perform some upgrade activity to release a new iOS application. REGION: NA, CALA, EMEA, DE, APAC, ANZ  🕘 Time slots: Tuesday, July 20, at 10:00 CEST Release of iOS ...

  • Quentin GRABENSTAETTER created an article,

    UPDATE: New certificat for Rainbow Single Sign On

    Update: 5:50PM Real-time monitoring of the infrastructure shows us that the latest difficulties are being resolved. Companies using SSO with ADFS and having encryption enabled should remove the o...

  • Quentin GRABENSTAETTER created an article,

    Outage on Thursday, July 08, 2021

    Rainbow Services have experienced some troubles Thursday, July 08, 2021 from 11:45AM CEST to 06:10PM CEST. What Happened: Incident description: Some database migration process, required for the lau...

  • Quentin GRABENSTAETTER created an article,

    Upgrade on Wednesday, July 07, 2021 - Release of Rainbow Version 90

    On Wednesday 07/07/2021, we will perform some upgrade activity to release Rainbow Version 90. These operations will be carried out in several steps per region in order to ensure the best possible q...

  • Quentin GRABENSTAETTER created an article,

    Rainbow ZoHo Connector Guide

    The ZoHo Rainbow connector brings the following features to theCRM users: Click to call from Leads, Contacts and Accounts records Screen Pop (Open respective contact upon incoming telephony call) ...