Hello, Please note that developer questions (CPAAS) should normally be posted on the forum "hub community": https://support.openrainbow.com/hc/en-us/community/topics/115000150070-Hub-Support-Commun...
Hello, Developer questions (CPAAS) should be posted on the forum "hub community": https://support.openrainbow.com/hc/en-us/community/topics/115000150070-Hub-Support-Community Best regards,Claire De...
Hello, Unless a ticket is already open in our support center, please contact me through Rainbow to give me the company name and more info on this issue. Best regards, Claire Dechristé
Hello Alessio, "MY MOBILE NUMBER" is the phone number read from the SIM card inserted in this mobile device. If it cannot be read from the SIM, it is the last number that has been manually entered ...
Hello, On Rainbow side, you can enable SSO authentication for the whole company or for some users only. Like in the example below: Could you check this? Best regards, Claire Dechristé
Hello Barry, SSO configuration is only available for admin with an Enterprise licence. I do not see your video, could you please contact me through Rainbow? Thanks and regards, Claire
Hi David, The root certificate of these old samsung devices is not valid anymore. That's why it is not possible to connect to Rainbow servers. You must install a new root certificate manually on t...
Hello Julien, This display problem will be fixed in next version (1.67). Best regards, Claire
Hello Julien, You are right, this is a bug. I am going to open a support ticket on your behalf. I will let you know the status. Best regards, Claire Dechristé
Hello, Could you precise what is the problem? for which company? Did you assign some users to Rainbow application in Azure AD? Best regards, Claire Dechristé