Hello, I can see that you have an android mobile connected since one day on Rainbow. Do you still have the problem? Best regards,Claire Dechristé
Hello, It might come from the PBX. Is it an OXE? Do you see this "+" on a physical device associated to a Rainbow user? Regards,Claire Dechristé
Hello, Network requirements are specified here:https://support.openrainbow.com/hc/en-us/articles/115000301750-What-Are-Rainbow-Network-Requirements- Does the firewall have an outbound rule for UDP...
Hello, Unfortunately, synchronizing Google Contacts and Calendar does not work anymore. We are looking into this issue which also involves Google. So it might take a few weeks to get this service b...
Hello, Autostart can be set in Rainbow.ini and since 1.62, "AutoStart" flag can be used as an argument for MSI files to automatically start the app when user logs in. Regards,Claire
Hello, I suggest you to carefully follow the TC2462 procedure to create a REX-only device. https://businessportal2.alcatel-lucent.com/TC2479en Reading following article might also help: https://sup...
Hello, Yes, this is possible if you activate "VoIP for business calls" on the mobile. Of course, WebRTC gateway and multi-device on OXO must be configured. Best regards Claire Dechristé
Hello Fegy, Could you send me the 2 user names through Rainbow. I will have a look. Best regards,Claire Dechristé
Hello Fegy, By default, you can only invite users from your own company. However your company admin can give you the right to invite any Rainbow users to your channel. More info here: https://suppo...
Hello Mauricio, What about a pure Rainbow Audio call? Do you have the same problem with the same devices in the same network conditions? Is the port 3478 opened for UDP protocol? We remind you that...