Busy lamp field (BLF) in a seperate customizable window

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Benjamin METZNER

• 9 de enero de 2018 10:16

It would be a really great and usefull feature if each user can create his own customizable window with his favorite contacts.

So a dedicated window where i can see all my favorite Rainbowusers with a quick view. There should be Informations like busy in a call (external/internal). Outlook Calendar Informations, active divertions and so on.

Attached a Screenshot of an other UC/Collab Tool with PBX Integration, there i have all my contacts in a really short view. When i hover over contact i see more Informations (Outlook calendar) and can quickly chat, call him or pick his call.

 

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  Christophe MUNINGER

  • 27 de agosto de 2018 19:39

  Hi Benjamin,

  We plan to allow the user selecting up to 10 favorite conversations (contacts and/or bubbles) on the left panel. This should be done in Q4 this year.
  However, for having an extended BLF panel, I suggest to develop this through the CPaaS platform.

  Best Regards,
  Christophe Muninger

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