Message on Android

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Johannes Neuhold

• 7 de junio de 2024 11:15

Dear Team,

one of our customers got this message on his android:

Do you know the reason? What should be done to avoid this message?
Thanks for input
Johannes

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• Comentario oficial

  

  Baptiste CANDELIER

  • 11 de julio de 2024 08:24

  Hi Johannes,

  To be a little more precise, this message is displayed when the phone's storage space is almost used up. 

  So nothing to do with memory (RAM) usage or the Rainbow file storage capacity on the cloud.

  You should check your phone globally to uninstall unused applications or delete certain multimedia files (photos, videos) to gain storage space on your phone again.

  Regards,
  Baptiste

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  Ajith GOVINDARAJU

  • 9 de julio de 2024 08:49

  Hi Johannes,

  Good day to you.

  If the Rainbow application is consuming the memory in the Android device.

  Kindly clear the application cache in the Android device under "application settings".

  Rainbow application has a default storage space of 20gb with Enterprise License.

  Thank you.

  Regards,

  Thank you.

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