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Company admin isn't in the company anymore

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6 comentarios

  • Abdul RAHMAN

    Hi Bjorn,

    Good day to you!

    We request that you contact your EC company's BP to raise a case with us for further assistance on this issue.

    Thank you.

    Regards,

    Abdul Rahman. G

     

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  • Ajith GOVINDARAJU

    Hi Bjorn,

    Good day to you.

    We could see that there are multiple admins in your company.

    You can contact any of them to get your account deleted.

    Thank you.

    Regards,

    Ajith G 

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  • Björn Strobach

    Hi Ajith.

    I am only seeing one. Can you guide me how to see all others?

    Thanks.

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  • Ajith GOVINDARAJU

    Hi Bjorn,

    Good day to you.

    We request you to reach out your  company email address or support email address to get your account terminated.

    Thank you.

     

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  • Björn Strobach

    Hi.

    We don't have a support email address for third-party software.

    And since I am not able to delete my account on my own, I want you to delete my data.

    As stated above, can you guide me to see the other admins for my company?

    Thank you.

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  • Nathalie KAYSER-MARCHAL

    Hello,

    we found the right account to be deleted. It's done. Our misunderstanding arose from the fact that you had 2 accounts with the same first and last name in two different companies.

    Best regards

    Nathalie

    Rainbow Customer Care

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