Nathalie KAYSER-MARCHAL hizo un comentario,
Hello, Only the SSO deployment needs one Enterprise license, as you can see in the screen shot below. The use of SSO does not require a specific license. For any doubt, in addition to the articl...
Nathalie KAYSER-MARCHAL hizo un comentario,
Hi Olivier, thank you for reporting this and for your suggestion. I let our product managers answer to what has been already done / being done against cyberattacks via Rainbow In the meantime: o...
Nathalie KAYSER-MARCHAL hizo un comentario,
Hello, according to our feature list ( https://help.openrainbow.com/hc/en-us/articles/20572471983506 tab "Microsoft integration" / section "AD/LDAP connector") - The number of synchronized users is...
Nathalie KAYSER-MARCHAL hizo un comentario,
Hello, It happens that the Rainbow LoginEmail is different from the user's email address filled in a directory management service, such as Azure AD. Most frequent use case: merging Rainbow users pr...
Nathalie KAYSER-MARCHAL hizo un comentario,
Hello, We need more information to analyze this case, can you please open a ticket at support@openrainbow.com and provide logs and used android version. Thank you for your understanding. Nathalie R...
Nathalie KAYSER-MARCHAL hizo un comentario,
Hello, we don't authorize the installation of third-party software, which will be deleted in the next upgrade anyway. Best regards Nathalie Rainbow Customer Care
Nathalie KAYSER-MARCHAL hizo un comentario,
Hello, we found the right account to be deleted. It's done. Our misunderstanding arose from the fact that you had 2 accounts with the same first and last name in two different companies. Best regar...
Nathalie KAYSER-MARCHAL hizo un comentario,
Hello, pour votre information, suite à ce problème qui nous a été remonté, de nouveaux développements ont été faits pour prendre en compte les codes pays spécifiques utilisés dans les Outre-mer en...
Nathalie KAYSER-MARCHAL hizo un comentario,
Bonjour, pour ce cas précis, pouvez-vous ouvrir ou faire ouvrir par votre partenaire un ticket à support@openrainbow.com merci bien! cordialement Nathalie Rainbow Customer Care
Nathalie KAYSER-MARCHAL hizo un comentario,
Hello, Could you check your license renewal with your BP ? I don't see any more licenses in your company. Thank you. Best regards Nathalie Rainbow Customer Care