Rainbow status in Windows task bar

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Mario MARTÍNEZ

• 24 de agosto de 2022 09:53

 

Good morning, my client has the Rainbow Logo in blue on the Windows task bar, and he asks me what that status indicates.
I can't find related information, can you tell me

Thank you

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• Comentario oficial

  

  Nathalie KAYSER-MARCHAL

  • 24 de agosto de 2022 12:24

  Hello,

  it appears when:

  - the user has a Desktop app + Rainbow app active on mobile,

  - the user doens't make any action on the PC for more than about two minutes, so that the desktop application goes on idle state ('connected on mobile'),

  ==> the logo switches automatically in blue. It's not so easy to check this status: the task bar, or even the systray, can be hidden. The logo turns green again as soon as you reactivate the screen (move the mouse for example) 

  Best regards

  Nathalie

  Rainbow Customer Care team

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