IOS Rainbow in background

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Esli COENRAAD

• 30 mai 2018 11:37

Hi,

 

Rainbow can run in the background on IOS when you press the home button. In IOS there's also the possibility to kill the apps on the background (press twice on the home button and do a upper slide to close those apps). When doing this Rainbow is not working anymore and you won't receive any notifications anymore. It will be a good feature to make rainbow always available on the background even when the application is closed. 

Use as example WhatsApp. When you turn on your iPhone WhatsApp is directly working. When you close whatsapp it's still working. 

2

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  Andreas HEISE

  • 30 mai 2018 13:06

  I requested this feature ~1 year ago to still get notifications with Apple push notifications

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  Dany JENNEVÉ

  • 31 mai 2018 08:36

  The feature was missing in the first version of the iOS application, but it has now been made available for several months. If that does not work, please send a message, including the application logs, to your support.

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  Andreas HEISE

  • 31 mai 2018 14:41

  Hi Dany, 

  with Enhancement Request #5864 it was fixed for direct IM send to an user, but there are still no notifications for bubble messages.  

  brgds

  Andreas

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  Dany JENNEVÉ

  • 1 juin 2018 16:34

  Hi Andreas, strange I just tested with a bubble, it works for me. Can you reproduce the case and send the logs ? Thx

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  Andreas HEISE

  • 6 juin 2018 00:02

  Today I got also push notify for bubble messages, I'll monitor it and open a ticket if problem reoccurs.

  brgds

  Andreas 

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