Caroline CONNAN a ajouté un commentaire,
Hello Fazal, Baptiste, Thanks for your support and tips, I'm goint to try Rainbow Pilot tool and check the elements above. I'll make open a ticket is I need further analysis. Have a good day !
Caroline CONNAN a créé une publication,
Hi all, We are currently experiencing the following problem within the company: sometimes the time to establish communication on rainbow is quite long (about fifteen seconds) while the physical pho...
Caroline CONNAN a ajouté un commentaire,
Solved, an "Any device association" was missing for this user.
Caroline CONNAN a créé une publication,
Hi, We recently install the rainbow desktop application on a windows (v 2.139.17) and the user cannot make a call from the computer, only from the phone. I'm in the same enterprise, I have the same...
Caroline CONNAN a ajouté un commentaire,
Hi Ajith, Thanks for your help, it seems that adding an exception in the antivrus policy fix the issue. Have a great day ! Best regards,
Caroline CONNAN a créé une publication,
Hi, We encounter an error since the upgrade to version 2.130.26 container 2.130.6 : when we try to call someone, a pop-up error appears saying "Something went wrong Rainbow can't access your camera...