Second call from mobile device disconnects when I swap calls

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Brian BIRD

• 20 de julho de 2018 22:33

I am using an Iphone 8 plus with ios 11.4 and Rainbow 1.43.3.387.

When I receive an audio call on the iPhone from another Rainbow user and begin to talk, and then receive a second call from another non Rainbow caller - the 2nd call is presented and I can answer it. The 1st Rainbow caller is placed on hold. If I swap between calls - the call from the non-Rainbow mobile is automatically disconnected each time.

This also occurs when I reverse the process - the non-Rainbow caller calls my iPhone first and then the Rainbow call comes in. As soon as I answer the Rainbow call and the call is established - the other call is dropped.

I have ensured that the call waiting feature is enabled on both devices.

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  Luis ROSALES

  • 24 de setembro de 2018 08:58

  Several improvements have been integrated since version 1.43 and using the latest version I can not reproduce the indicated error.

  Regards,
  Luis Rosales.

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  Brian BIRD

  • 25 de setembro de 2018 05:22

  Thanks Luis

   

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