Hello David, I've deleted the personal information you put in your last comment. Regarding the issue I suggest you open a Rainbow support ticket. If you are an end customer and not an ALE partner, ...
Hello Julien, the ability to change the visibility or type of a channel is not possible through the Rainbow administration interface. But we at support team can make some changes so I suggest you o...
Hello Renaud, answered to your question in your other post about this issue https://support.openrainbow.com/hc/en-us/community/posts/22152152342674 Regards,BaptisteRainbow Customer Care Team
Hello Elfetehi, I've answered in your other post https://support.openrainbow.com/hc/en-us/community/posts/22393636317970/comments/22404839835410 Regards,BaptisteRainbow Customer Care Team
Hello Mourad, I'll continue in English so that everyone can benefit from the answer. Your issue is that you don't see the option group withdrawal on the Rainbow Web/Desktop application. When you sa...
Hello Renaud, sad to here you didn't get any feedback on your official support requests through the app. You need to know that these support requests are send to your Rainbow reseller and not direc...
Hello Nicolas, can you give more details about the the Rainbow client, because currently the Rainbow Desktop app is version 2.139.2 and you say 2.5. Regards,Baptiste
Helle René, we received a few complains about this issue, can I ask you to open a support ticket (email to support@openrainbow.com) so that we can analyse the issue to see if it it the same inform ...
--POST TRANSLATION-- Hello, I'm having a problem with the Rainbow module integration in Salesforce. Despite activating SSO mode and configuring popup-related parameters (outgoingscreepop and c2cena...
--POST TRANSLATION-- Reload OXE user/device list” functions Hello In the latest version of rainbow, the “reload OXE user/device list” function has appeared in the communications->connection menu. ...