Missing presence indicator on some

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Stephan STEINER

• 18. September 2018 15:05

I have a bunch of contacts in my Rainbow client where I never get a presence indicator. E.g. a work colleague whom I added through an invitation (he only signed up through that invitation).. after he connected and joined my bubble, when I restarted my client I got his proper name and image, but no presence indicator. He does not show up in my network though for some reason.

And I have another contact that suddenly lost its presence bubble.

What could explain that behavior?

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  Luis ROSALES

  • 24. September 2018 11:05

  Hello Stephan,
  
  I will contact you through Rainbow, to analyze your incidence.
  
  Regards,
  Luis Rosales.

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