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9 comments

  • Official comment
    Baptiste CANDELIER

    Hi all,

    many thanks to Olivier who gave the correct answer. I'll just add an information, we at support level can make some channel type modification but I have to check what's feasible and what's not.

    The best is to open a support ticket so that we can check on a concrete use case. 

    Regards,
    Baptiste
    Customer Care Team

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  • Volker KÖHN

    We would like to use this feature too.

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  • Olivier VAILLANT

    Hi

    If you create an Information Channel with this configuration, the users will be automatically subscribed to this channel 

    Here's what I did to send important messages, like an update, for example

    Thanks

     

    Olivier

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  • Volker KÖHN

    Hi Olivier,

    thanks for information. Is it possible to customize an existing channel accordingly. I tried to customize my channel once, but did not succeed.

    Thanks, Volker

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  • Stephan SCHIEK

    Hello Olivier,

    that sounds great. So, all existing users will be added, and new users will be added automatically as well?

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  • Stephan SCHIEK

    Hi Volker,

    As far as I know, existing channels cannot be customized.

    regards Stephan

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  • Olivier VAILLANT

    Hi Volker, 

    No, I am not able to change the configuration as well

    Maybe and the next version ...

    Thanks 

    Olivier 

     

     

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  • Volker KÖHN

    Hi all,

    thanks for informations!

    Volker

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  • Olivier VAILLANT

    Hi, 

    Yes, the new users are added automatically 

    Thanks

    Olivier 

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