music on PC doesn't stops when rainbow call in taken

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Patrick SWINNEN

• February 11, 2020 15:40

When you play music on the PC/laptop ex. via browser Youtube.

Rainbow client receives a call = the ringtone is heard = ok

When you take the call = the headset hears mixed youtube and the Rainbow conversation.

Can this be fixed?

changing the sound settings in Windows communication doesn't resolve.

 

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  Maheswaran VEERIAH

  • May 25, 2023 02:07

  Hi Patrick,

  Have a great day!

  We are currently running in the latest version of Rainbow 2.118.13.

  Please check the behavior in the most recent version of Rainbow, and if the problem remains, kindly create a support case with the required details to assist you more effectively in this situation.

  Thank you.

  Regards,
  Maheswaran

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