Unable to import .csv file to edit users in bulk - SyntaxError: Unexpected token < in JSON at position 0

Follow

Louise GILL

• June 22, 2021 04:25

On attempting to import the file I get the following error:

Errors in the CSV file structure prevented the import. An error 400510 occurred (SyntaxError: Unexpected token < in JSON at position 0) (SyntaxError: Unexpected token < in JSON at position 0)

I've attempted this with several browers, the Windows desktop app, using the default file you download from the Member Admin area, all with the same result.

Hoping someone else knows what's gone wrong and how to work around it.

0

• Official comment

  

  Claire DECHRISTE

  • June 22, 2021 05:32

  Hello,

  It is a known issue under correction. It should be fixed very soon.

  Sorry for the inconveniance,

  Claire

  Comment actions Permalink
• 

  Dallan STEVENSON

  • June 22, 2021 14:36

  same issue here

  0

  Comment actions Permalink
• 

  Claire DECHRISTE

  • June 23, 2021 09:44

  Hello,

  It is fixed since this morning.

  Regards,

  Claire

  1

  Comment actions Permalink

Please sign in to leave a comment.