Gary LUKE created a post,
Hub only has one divert no reply timer, which is 60 secs max Every user should be able to choose their own timer and 60 secs max is not long enough. OXO now has EoS notice with ALE saying go Hub, b...
Gary LUKE created a post,
Hi, when adding users to a hunt group you need to know the name of the user. So have to know all users names. This then relies on memory or another doc with user names, allowing mistakes and wastin...
Gary LUKE created a post,
Calls to Welcome Group- Can a greeting be played while the users ring until picked up. We have a retail customer that needs this basic feature.
Gary LUKE commented,
Hi ALE, will you respond to this please?
Gary LUKE commented,
hello ale?
Gary LUKE commented,
?
Gary LUKE created a post,
Hi can Rainbow Hub have a divert no reply timer per user rather than system wide please. When replacing systems with RBH it causes alot of complaints. It is a standard feature on OXO (dynamic routi...
Gary LUKE commented,
Hi Eva, this was last October. When will this bug be fixed please? thank you
Gary LUKE created a post,
Rainbow Hub - Allow Set-PC and App to all call together for incomming calls This works correctly on OXE and OXO RB Hybrid Please expain wht ALE think this is a good design please but not a...
Gary LUKE commented,
We have had several requests for this in pre sale. It actually stopped a RBH sale. Be good to see ALE respond to this being a possibilty . Very useful for on call engineers etc on a weekly or simli...