Pascal TERNARD commented,
Hi, information related to a new version are available to ALE's partners. Do not hesitate to contact your partner to get info you need. Thank you for your interessed Head of Customer Care
Pascal TERNARD commented,
Hello, we have implemented some improvement but i will be helpfull if you could open a ticket with detail scenario, screenshoot and logs please.
Pascal TERNARD created an article,
Rainbow Services have experienced some troubles in NA & CALA on Wednesday, 1st July from 11:49AM UTC to 05:55 UTC. The disruption took place in two phases. What Happened: Incident Time frame: [Pha...
Pascal TERNARD commented,
Hi Sam, yes APAC is affected with troubles on bubbles. But you should be able to change members in a company. Feel free to open a ticket on support. Regards,
Pascal TERNARD created an article,
Note: Troubleshooting articles are only available in English. Issue description: You are experiencing a long delay in establishing a Rainbow audio/video communication (WebRTC call) from a DELL comp...
Pascal TERNARD commented,
Hi Sébastien, issues has been solved with 1.41 version. Regards, Pt
Pascal TERNARD commented,
Troubleshooting article has been posted here : https://support.openrainbow.com/hc/en-us/articles/360000713124-How-to-solve-desktop-app-doesn-t-start-error-missing-Qt5Core-dll- Regards, Pt
Pascal TERNARD commented,
Indeed, you CPaaS offer fits with your expectation :https://hub.openrainbow.com/#/
Pascal TERNARD commented,
This issues has been fixed with latest Rainbow Android version which has been delivered in April 29th .
Pascal TERNARD commented,
Hi, as company administrator you can manage mass provisionning and import a xls file. Within the administration menu of company members, you can downlaod a template which need to be populated. We a...