Pascal TERNARD commented,
Hi Luis, thank you for your comment and post on this community. There is the possibility to assign both subscriptions and office phone number in one shot via mass provisionning available. Here an a...
Pascal TERNARD created an article,
Dear customers, A high severity vulnerability (CVE-2021-44228) impacting multiple versions of the Apache Log4j 2 utility was disclosed publicly on December 9, 2021. Our security teams have...
Pascal TERNARD commented,
it is started.... I will check if some others OXO are connected
Pascal TERNARD commented,
Hi, we see PBXs connecting slowly and there is latency with a large queue.... We are currently working to optimize this time and decrease reconnexion times
Pascal TERNARD commented,
Hi, information related to a new version are available to ALE's partners. Do not hesitate to contact your partner to get info you need. Thank you for your interessed Head of Customer Care
Pascal TERNARD commented,
Hello, we have implemented some improvement but i will be helpfull if you could open a ticket with detail scenario, screenshoot and logs please.
Pascal TERNARD created an article,
Rainbow Services have experienced some troubles in NA & CALA on Wednesday, 1st July from 11:49AM UTC to 05:55 UTC. The disruption took place in two phases. What Happened: Incident Time frame: [Pha...
Pascal TERNARD commented,
Hi Sam, yes APAC is affected with troubles on bubbles. But you should be able to change members in a company. Feel free to open a ticket on support. Regards,
Pascal TERNARD created an article,
Note: Troubleshooting articles are only available in English. Issue description: You are experiencing a long delay in establishing a Rainbow audio/video communication (WebRTC call) from a DELL comp...
Pascal TERNARD commented,
Hi Sébastien, issues has been solved with 1.41 version. Regards, Pt